FAQ's

How much is postage?

Postage is £1.75 1st class to all UK locations

Ireland postage is £4 standard air mail

Postage is £12.00 for all overseas locations (except Ireland) and is sent tracked and traced

What are your products made from?

Our products are made from a variety of coloured or clear 3mm to 5mm food safe acrylic.

Do you create bespoke products?

Absolutely! Send us an email or head to our personalised collection.

Can I get a next day delivery?

Please contact us direct to arrange this by email info@bearcubandco.com

Do you accept returns?

  • For personalised products we cannot offer a return unless a mistake has been made or if the product has been damaged in transit. 
  • If you order does not arrive within 14 days please let us know so we can check the details and resend
  • Any missing orders must be reported within 30 days

What happens if I am not happy with my product? 

  • Luckily for us this happens very rarely, but in the unlikely event you are not happy with your product please contact us and we will be happy to resolve this for you.